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General policy for the protection of personal data

Privacy policy

Statement & Purpose :

ALLED VIRTUAL LEARNING (ALLED) is a Limited Liability Company (L.L.C) with a capital of 5,000,000 CFA Francs, registered with the R.C.C.M. under number BF-OUA-01-2024-B12-11473 in Ouagadougou on August 22, 2024.

ALLED offers online services to build and strengthen students’ capacity to improve their theoretical and practical knowledge and prepare them for the job seeking and also support professionals to discover and unlock their potential to meet their career and development objectives. We also offer specialized consultations services to support the enterprises and the organizations in their on-going operational excellence improvement processes.

ALLED's General Data Protection Policy or Privacy Policy describes the procedures for the collection, processing and protection of personal data in the context of the implementation of the company's activities through its website www.alledlearning.com

Personal data is information relating to an identified or identifiable natural person. They can be direct (surname, first name, address, etc.) or indirect (telephone number, IP address, etc.).

This policy ensures transparent and understandable information to customers and describes how personal data is processed and protected in accordance with applicable laws. It also serves as a guide to inform users about the types of data collected, how it is used and stored, and what users' rights are.

Who is responsible for your information?

The data controller of your personal data is ALLED VIRTUAL LEARNING (ALLED), which undertakes, through this policy, to implement a processing of this information and data that respects the privacy of its customers and complies with the legislation in force. In addition, ALLED uses appropriate technical or organizational measures to ensure the security of your information, against unauthorized or unlawful processing, accidental loss, destruction or damage, or access by unauthorized persons.

What types of information are collected?

We collect information relating to your identity (title, surname, first name, telephone number, etc.) that you agree to communicate to us when you complete your registration on the site, complete a form on the site, make a payment or contact us via infos@alledlearning.com. The indispensability of the information to be provided is indicated by an asterisk in front of the fields when carrying out the various procedures on our website.

ALLED also takes steps and uses activity-tracking technologies to automatically collect information about your connection to and browse the site. This may include your IP address, geographic location, the type of browser you use, the time spent on each page, the links you click, and other similar data. This information is anonymized and helps us capitalize, improve and personalize your browsing experience, secure the site and troubleshoot technical issues.

Why are the information collected?

ALLED retains and uses your information only within the framework provided for by the regulations and for a period for the purposes indicated below:

  • User account management : The information is kept until the request for deletion of the account or deletion by the user himself or after 2 years of inactivity.
  • Order and customer relationship management : Information is kept for the time necessary to manage the commercial relationship.
  • Bookkeeping : the legal basis is compliance with our legal, accounting and tax obligations.
  • Site security and fraud prevention : the legal basis is our legitimate interest.
  • Traffic measurement and analysis : the legal basis is our legitimate interest or consent.
  • Improvement and optimization of the website : the legal basis is our legitimate interest.
  • Commercial prospecting and loyalty action : the legal basis is consent. The information is kept for a maximum period of 3 years from the last order or contact with the initiative of the customer or prospect.
  • Transmission to business partners : The legal basis is consent. The information is kept for a maximum period of 3 years from the last order or contact with the initiative of the customer or prospect.

To whom is the information transmitted ?

Your information is used by our internal services. Any access to your personal data is subject to confidentiality commitment.

It may also be transmitted to our service providers responsible for the technical services necessary for the operation of the site: IT and logistics service providers, electronic payment agency.

Your data is also transmitted to our partners, based on your consent, to enable them to carry out commercial prospecting and advertising targeting operations.

The transmission of your information is always carried out based on a contract mentioning the regulations and obligations applicable to the protection of personal data.

About cookies

When you visit our website, cookies or trackers may be stored on your computer, mobile phone or tablet. Cookies allow us to provide you with a better browsing experience and improve your experience on the site.

You can limit the use of cookies in your browser settings or by using private browsing or erasing cookies by websites on your device.

You may also object to the processing of your information, for reasons relating to your situation, except in the case of commercial prospecting, to which you may object without having to provide any justification.

You may withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent carried out before the withdrawal of the same.

You have the right to the portability of your data.

You can issue directives regarding the retention, deletion or communication of your personal data after your death.

To exercise your rights or if you have any questions about the processing of your information, you can contact us at infos@alledlearning.com

Our Head Office addresses :

Siège social : Arrondissement 05, Secteur 24, Quartier 1200 Logements, Avenue Babanguida, Porte N° 307 BP 1765, 1200 Logements, 10020 Ouagadougou

Tel: (226) 06045757 I 70695134 I 58161104 I 25366085

infos@alledlearning.com I www.alledlearning.com

Ouagadougou / BURKINA FASO